People from 28 countries were included in the survey, with 19,504 adults under the age of 75 conducted on Ipsos’ Global Advisor online platform between November 19 and December 3, 2021. The results show, on average,
- 6 of 10 think that products and services using artificial intelligence will profoundly change their daily life in the next three to five years;
- 49% say it has already been the case in the past 3-5 years;
- 60% agree that products and services using AI make their life easier;
- 52% say they have more benefits than drawbacks;
- 39% admit that AI-powered products and services make them nervous;
- 5 of 10 say they trust companies that use AI as much as they trust other companies;
- 64% claim they have a good understanding of what AI is;
- 50% know which types of products and services use AI.
Reported familiarity with the AI – those who say they have a good understanding of what it is:
- 74% of business decision-makers,
- 73% of business owners,
- 71% of those with a university degree,
- 71% of those in their country’s upper-income tier,
- 9% more males than females.
Trust in companies that use AI is highly correlated with familiarity – the likelihood to trust companies that use AI as much as other companies:
- 62% of business decision-makers,
- 61% of business owners,
- 57% of the more affluent,
- 56% of those with a higher-education degree,
- 45% of those with no higher education,
- 45% of those who are not employed,
- 44% (lowest) among those are 50 and older.
In nearly all emerging countries, most people trust companies that use AI as much as other companies, but most of all China (76%), Saudi Arabia (73%), and India (68%). In many high-income countries minority are trusting AI-powered companies, Canada (34%), France (34%), the United States (35%), Great Britain (35%), and Australia (36%).
Areas people expect AI will impact most for them and their family in the coming years in:
- education and learning (35%),
- safety (33%),
- employment (32%),
- shopping (31%),
- transportation (30%).
AI’s impact on their life in the next few years is most said by
- 72% of business decision-makers
- in education and learning is most widely expected by those who are under the age of 35 and those who are highly educated
Majorities of people around the world expect AI will make things better for them and their family. Areas where people most expect AI to make things better:
- education and learning (77%),
- entertainment (77%),
- transportation (74%),
- the home (73%),
- shopping (70%),
- safety (69%).
- the environment (62%),
- food and nutrition (61%),
- on income 53%,
- personal and family relationships (50%),
- employment (47%),
- the cost of living (42%), and
- freedom and legal rights (37%).
In most countries only a minority expect AI will improve their situation when it comes to the cost of living and to freedom and legal rights. Thereäs a clear divide between high-income and emerging countries in attitudes toward AI, as emerging countries’ people are significantly more likely to report being knowledgeable about AI, to trust companies that use AI, and to have a positive outlook on the impact of AI-powered products and services in their life.
Source:https://www.ipsos.com/en/global-opinions-about-ai-january-2022
Leave a Reply